Technology and communications’ services exports recorded approximately $500 million over the first ten months of 2006, according to Gamal Mohamed Ali, deputy chairman of the Information Technology Industry Development Agency.
Speaking in Dubai to Noozz reporters, Ali said exports of technical support and call center services made up the largest percentage of total technology exports as a result of growing sales in the USA and European markets. “Software exports followed as the Software Engineering Competence Center provides training to developers on international quality standards so that they can penetrate international markets, he added.
In cooperation with A.T. Kearney, the Egyptian Information Technology Industry Development Agency aims at developing a strategic plan of action to increase exports of technology companies to $1 billion by 2010. The plan will focus on value-added services, such as technical support and contact centers.
