CAIRO: Global Finance magazine named Citibank the Best Corporate/Institutional Internet Bank in addition to the Best Consumer Internet Bank in Egypt in 2011, according to a statement.
This marks the second year in a row for the bank to receive this award and the fifth year to be honored with this distinction.
According to Global Finance, “Winning banks were selected based on the following criteria: strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from internet initiatives and website design and functionality.”
Ashish Bhugra, consumer business head at Citibank Egypt, said, “We are honored to have been selected as the best Internet bank in Egypt for the second consecutive year by such a world-class magazine. We consider this award a solid affirmation of our continuous efforts to spread the online banking culture as well as to bring unique services to the Egyptian market, and to provide banking solutions that cater to the different needs of our client base not only in Egypt but across the different countries we operate in.”
Iman Gaber, e-business head at Citibank Egypt, added, “We are proud to have created the concept of ‘your bank at your fingerprints’ to allow our clients to manage their finances, their way in a convenient and time efficient manner with all the safety measures needed so that they can enjoy total peace of mind anytime anywhere in the world.”
Citi’s branches in Egypt, Kuwait, Lebanon, Jordan, Tunisia, Algeria, Morocco and Pakistan won Best Corporate/Institutional Internet Bank Awards in their respective markets, while Citibank Egypt and Citibank Bahrain won best Consumer Internet Bank Awards.
Citibank introduced online banking services in Egypt in 2003. Through Citibank Online, customers can receive a wide range of online services and solutions which include making inter-Citibank transfers and outgoing transfers, credit card dues payment, and utility bill payments, in addition to opening new accounts and receiving credit cards/banking electronic statements.
