Misr Life Insurance Company, a subsidiary of Misr Insurance Holding Company, has taken measures encouraging its customers to reduce cash transactions and use its digital payment platforms. This comes in line with the company’s continued efforts to facilitate the safety and comfort of its customers, while implementing the preventive measures recommended by the Ministry of Health to reduce personal communications where possible.
Customers can use Misr Life Insurance’s digital applications and electronic payment channels that are already available for insurance services, as well as pay their premiums through a large network of electronic payment channels, which include, Misr Life Insurance official website, www.misrlife.com, as well as the company’s mobile app, on apple store and android, Fawry outlets across the country, Mobile wallet, Fawry services available through National Bank of Egypt (CBE)’s ATMs.
Basel El Hini, Chairman and Managing Director of Misr Insurance Holding Company, said: “Misr Insurance Holding Company and its subsidiaries are diligent in following prevention methods and protecting their partners, customers and/or employees. Therefore, Misr Insurance Holding Company and its subsidiaries urge its customers to carry out their insurance dealings through electronic payment and digital applications. This includes obtaining various insurance services, paying insurance premiums, and keeping updated with corporate services.
Ahmed Abdel Aziz, Chairman and Managing Director of Misr Life Insurance said: “Within the framework of the measures aimed at limiting the spread of new cases of Coronavirus infection, Misr Life Insurance continues to strengthen the technical support team and the communication centre, in order to facilitate the provision of various insurance services, in addition to providing all means of electronic payment through a large network of payment channels that allows our customers to pay installments directly reducing cash transactions.
Abdel Aziz continued to highlight the importance of digitalisation, saying: “Misr Life Insurance Company is one of the first companies that started providing its services electronically, whether at the level of service provision or premium collection operations and making all information available to its customers at any time through digital platforms as well as call centres in order to save customers time and effort. Investments made in our digital solutions are aimed at providing the best service to our customers in accordance with the best international practices allowing them to secure information, pay installments while limiting cash transactions.”
