The National Telecom Regulatory Authority (NTRA) has fined mobile service providers EGP 32m for exceeding mobile service quality standards during the first quarter of 2023, according to the service quality measurements report for the first quarter of this year.
The measurement methodology is based on testing samples of voice calls and data transmission services to determine the quality of communication services provided by operators in the Egyptian market, using measurement equipment and vehicles, as the measurement distances reached 116,000 km on the main and secondary roads of cities and villages during the first quarter of 2023.
According to the report, an improvement was observed in the average number of areas affected by the quality of voice services by 7% in the first quarter of 2023, to reach 41 affected areas, compared to 44 affected areas in the first quarter of 2022.
An improvement in the average number of areas affected by the quality of data transmission services was observed by 31% in the first quarter of 2023, to reach 18 affected areas, compared to 26 affected areas in the first quarter of 2022.
The National Telecommunications Regulatory Authority has approved 823 new stations since the beginning of 2023, an increase of 5% compared to the same period in 2022.
The NTRA has also implemented small coverage stations above the lighting poles in Greater Cairo to overcome coverage obstacles in places where it is not possible to establish stations, which contributes to improving the standards of quality of communication services and the ability to absorb the increasing volume of traffic in the Egyptian market.
This came according to the results of the report of the National Center for Monitoring the Quality of Telecommunications Services of the National Telecommunications Regulatory Authority for the first quarter of 2023, from January to March 2023.
According to the report, an improvement in the average number of areas affected by the quality of voice services increased by 7% in the first quarter of 2023, to reach 41 affected areas, compared to 44 affected areas in the first quarter of 2022, while the average number of regions affected by the quality of data transmission services improved by 31% in the first quarter of 2023, reaching 18 affected regions, compared to 26 affected regions in the first quarter of 2022.
