Egypt’s Deputy Prime Minister and Minister of Health and Population, Khaled Abdel Ghaffar, directed his three deputies, assistants, and heads of sectors and bodies to communicate directly with citizens, to learn about their level of satisfaction with the medical service provided to them, and to monitor any shortcomings in the service to address them.
In this context, the deputy ministers are carrying out a field visit campaign to hospitals and basic care units in all governorates, starting on Sunday in four of the governorates of Upper Egypt, to monitor the challenges facing their health sector, and work to address them and raise their efficiency, in a way that achieves the ambitions and desires of citizens in the level of medical service, according to a press release issued by the Ministry.
Hossam Abdel Ghaffar, the official spokesperson for the Ministry of Health and Population, explained that the four governorates targeted in the first round of the traffic campaign include the governorates of (Beni Suef, Minya, Assiut and Sohag), pointing out that the campaign starts from July 21 to 29 of this month.
Abdel Ghaffar added that the primary goal of the campaign is to listen to the citizen and determine his needs to reach his satisfaction with the level of health service, as well as listening to medical staff in hospitals to find out all the obstacles and challenges facing service provision and work to solve them, and to verify in the field the readiness and efficiency of health care provision facilities.
The Ministry’s official spokesperson said that health challenges are intertwined, and treating them individually is not effective. Therefore, the aim of this campaign was to comprehensively deal on the ground with all the problems facing citizens in obtaining decent health services, and to provide immediate and effective solutions, stressing that these campaigns will be carried out in full coordination with the governors and their deputies, in addition to members of the House of Representatives and the Senate in each governorate.
