‘Internet Revolution’ targets communications companies over low-quality services
This phase of the campaign also targeted Internet companies and Telecom Egypt,…
Courtesy, honesty and self-confidence most important standards for choosing customer service agents: Official
There are important qualities and standards that phone companies seek in their…
Value-added services play main role in customer satisfaction
Etisalat Egypt also offered its clients the chance to pay online through…
Rapid response to inquiries, special services gives mobile companies competitive edge
Dr Hamdi El-Leithi, Chairman of Linatel Telecommunication, believes the mobile companies have…
Etisalat Egypt branches most widespread in governorates
Despite Vodafone’s top place in the mobile service operators market, the company…
Egypt offers one of cheapest technical support, call centres
The report indicates that Egypt offers good technical support services and communication…
11.3 million citizens targeted for Citizen’s Account project: Communications minister
Project includes insuring clients' lives and linking them to investment account
Youth launch campaign to boycott telecommunication companies on Thursday
The movement specified the boycott time from 5pm to 10pm, and so…
Dollar crisis, long procedures affect technology imports: Importer
CBE only covers requests for strategic goods despite lack of alternative local…
15% increase in customer service agents this year: Vodafone Egypt
Line sales increased by 23% due to services for deaf customers